Privacy Policy

OT for Growing Stars ("we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.

1. Who We Are

OT for Growing Stars provides occupational therapy services for children.
Data Controller: OT for Growing Stars
Email: contact.ot4gs@gmail.com

2. What Personal Data We Collect

We may collect and process the following types of personal data:

• Contact information (email address)
• Message content (only if submitted by you voluntarily)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent, links clicked – via analytics tools)
• Cookie data (see our Cookie Policy for full details)

We do not knowingly collect data from children under 16 without parental consent.

3. How We Collect Your Data

We collect data in the following ways:

• When you submit a message through our contact form
• When you send us an email
• When you browse our website (via cookies and analytics tools)

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: You have given clear consent (e.g., by submitting a form).
• Contract: Processing is necessary to take steps at your request before entering a contract.
• Legal obligation: For compliance with legal and regulatory obligations.
• Legitimate interests: To operate and improve our services in ways that do not override your rights.

5. How We Use Your Data

We use your data to:

• Respond to enquiries or consultation requests
• Provide and improve our services
• Maintain the security of our website
• Comply with legal obligations
• Conduct internal analysis (e.g., website traffic trends)

6. Sharing Your Data

We will not sell or rent your data. We may share your data with:

• Service providers (e.g., hosting providers, email tools) under strict data processing agreements
• Regulatory bodies, when legally required
• Professional partners with your explicit consent (e.g., referrals)

All third-party providers are GDPR-compliant and only process your data as instructed by us.

7. International Data Transfers

We store data in the UK or EEA. If we transfer data outside the EEA, we ensure adequate protection through Standard Contractual Clauses or other lawful mechanisms.

8. Data Retention

We retain your data only as long as necessary for the purposes set out in this policy, or as required by law.

• Contact form submissions: retained for up to 12 months
• Client-related data: retained for 7 years in line with healthcare regulations

9. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure of your data
• Object to or restrict processing
• Data portability (in applicable cases)
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner's Office)

You can exercise your rights by emailing us at: contact.ot4gs@gmail.com

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no online service is completely secure, so we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised "Effective Date." Continued use of our website after changes indicates your agreement with the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we process your data:
Email: contact.ot4gs@gmail.com